Terms of Service
IMEXLOG — IMPORT EXPORT LOGISTICS GLOBAL NETWORK
Last Updated: October 3, 2026
1. Acceptance of Terms
Welcome to IMEXLOG ("we," "our," "us"). By accessing our website (imexlog.org), creating a member account, submitting a trade request, or using any of our services (the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Services.
These Terms apply to all users of the platform, including members, buyers, sellers, suppliers, freight forwarders, customs brokers, carriers, trade specialists, and any other person or entity accessing the Services.
2. Description of Services
IMEXLOG is a global trade and logistics networking platform that connects businesses, individuals, governments, and agencies with verified manufacturers, suppliers, buyers, distributors, freight forwarders, customs brokers, and logistics partners across countries.
Our Services include, but are not limited to:
- •Trade Sourcing — product, supplier, and manufacturer discovery
- •Verification — company, contact, product, and document verification
- •Connection — buyer, distributor, agent, and partner introductions
- •Movement — freight coordination, customs clearance, and delivery
- •Market Entry — research, partner discovery, and setup in new markets
- •RFQs & Opportunities — a marketplace for publishing and responding to sourcing requests
- •Information Center — trade alerts, market updates, and reference guides
IMEXLOG is a coordinator and facilitator. We are not the buyer, seller, carrier, or importer of record unless explicitly stated in a separate written agreement. All transactions are between the parties involved.
3. Membership, Enrollment & Payment
Eligibility:
You must be at least 18 years old and legally capable of entering into binding contracts. If you are registering on behalf of a company, government agency, or other entity, you confirm that you have authority to bind that entity to these Terms.
Account Information:
You agree to provide accurate, current, and complete information during registration and to update it as needed. Providing false or misleading information may result in immediate account suspension.
Membership Plans:
IMEXLOG offers Free, Premium, Diamond, and Diamond+ membership tiers. Fees are as listed at the time of purchase and are billed annually unless otherwise stated.
Payment:
We use secure third-party payment processors. You agree to pay all charges incurred under your account. Services requiring additional fees (such as full verification, factory inspection, or market entry) will be quoted and approved separately.
Taxes:
You are responsible for any applicable taxes, duties, or levies arising from your use of the Services or your trade transactions.
4. Trade Requests, RFQs, and Opportunities
When you submit a trade request, publish an RFQ, or respond to an opportunity, you agree that:
- •All information you provide is accurate and truthful to the best of your knowledge.
- •You have the legal right to buy, sell, or trade the products or services described.
- •You will comply with all applicable export control, sanctions, and customs laws in your jurisdiction and the counterparty's jurisdiction.
- •IMEXLOG may review, moderate, edit, or remove any content that violates these Terms or applicable law.
- •IMEXLOG is not a party to any transaction between members and does not guarantee the performance, quality, legality, or delivery of any goods or services.
5. Intellectual Property
All platform content, including but not limited to the IMEXLOG name, logo, website design, software, guides, articles, market data, and the Information Center content, are the exclusive property of IMEXLOG or its licensors and are protected by copyright and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to use the platform solely for your business or personal trade purposes. You may not reproduce, distribute, modify, sell, or share any platform content without our prior written consent.
Your content: By submitting content (trade requests, RFQs, documents, images, or comments), you grant IMEXLOG a worldwide, non-exclusive, royalty-free license to use, display, and share that content within the platform for the purposes of the Services.
6. User Conduct and Responsibilities
You agree to:
- •Use the Services for lawful international trade and business purposes only.
- •Not impersonate any person or entity, or misrepresent your affiliation, company, or authorization.
- •Not share your login credentials or allow unauthorized access to your account.
- •Not post false, misleading, defamatory, or fraudulent information about any counterparty.
- •Not use the platform to circumvent sanctions, launder money, or violate export controls.
- •Not engage in any activity that disrupts or interferes with the Services or other users.
- •Comply with all applicable laws, regulations, and industry standards in your jurisdiction and your counterparty's jurisdiction.
Violation of any of the above may result in immediate account suspension or termination, without refund, and may be reported to relevant authorities.
7. Verification and Blacklist
IMEXLOG offers verification services to help members assess the legitimacy of counterparties. While we apply rigorous standards, verification is not a guarantee of performance, quality, or financial standing.
The IMEXLOG Blacklist is a screening tool that aggregates reports of unreliable, fraudulent, or non-compliant counterparties. Use of the Blacklist is for informational purposes only. IMEXLOG is not liable for any decision made based on Blacklist data.
Members may be added to the Blacklist following verified reports of non-performance, fraud, or violation of these Terms. Members have the right to appeal by contacting support@imexlog.org.
8. Refund and Cancellation Policy
Membership Refunds:
Annual memberships are eligible for a full refund within 14 days of purchase, provided no advanced service (such as verification, factory inspection, or market entry) has been consumed. After 14 days, refunds are considered on a case-by-case basis.
Trade Request Refunds:
Custom services (verification, inspection, market entry) are quoted individually. Refunds for these services depend on the stage of completion and are specified in the individual service agreement.
Cancellation by IMEXLOG:
We reserve the right to cancel or suspend any service due to non-payment, breach of these Terms, sanctions concerns, or unforeseen circumstances. In such cases, prorated refunds may be offered where applicable.
9. Disclaimer of Warranties & Limitation of Liability
The Services and all content, including the Information Center, Market Updates, and Trade Guidelines, are provided on an "as is" and "as available" basis. While we strive for accuracy and reliability, we do not warrant that the Services will be uninterrupted, error-free, or that any information provided is complete or current.
IMEXLOG is a coordinator and facilitator. We are not liable for the actions, omissions, financial standing, or performance of any member, supplier, buyer, carrier, or other third party. All transactions are between the parties involved.
To the maximum extent permitted by law, IMEXLOG, its directors, officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, including but not limited to lost profits, lost business, or loss of data.
Our total liability to you shall in no event exceed the total fees you paid to IMEXLOG in the 12 months preceding the claim.
10. Termination
We may suspend or terminate your account and access to the Services immediately, without prior notice or liability, if you breach these Terms, violate applicable law, or engage in conduct that harms IMEXLOG, its members, or the integrity of the network.
You may terminate your account at any time via your account settings or by contacting support. Upon termination, your right to use the Services ceases immediately. Certain provisions (including liability, indemnity, and governing law) survive termination.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles, unless otherwise specified in a separate written agreement.
Any dispute arising from these Terms or your use of the Services shall first be subject to good-faith negotiation between the parties. Failing amicable resolution within 30 days, the dispute shall be submitted to the exclusive jurisdiction of the courts located in Lagos, Nigeria.
Nothing in this clause prevents IMEXLOG from seeking injunctive or equitable relief in any competent jurisdiction to protect its intellectual property or confidential information.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or a prominent notice on the platform at least 14 days before they take effect.
Your continued use of the Services after the effective date of any changes constitutes acceptance of the new Terms. If you do not agree to the changes, you must stop using the Services and may close your account.
13. Contact Information
For any questions about these Terms, please contact us at:
IMEXLOG — Legal & Compliance
- ✉️Email: info@imexlog.org
- 📧Support: info@imexlog.org
- 🌐Website: www.imexlog.org
- 🏢Contact page: imexlog.org/contact
Important Notice
By using the IMEXLOG platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you have any questions or concerns, please contact us before proceeding with any transaction.
Document Version: 1.0 • Last Updated: October 3, 2026
Related: Privacy Policy · Cookie Policy · Trade Guidelines